Refund policy
At TALADEE, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Eligibility for Returns
- Items can be returned within 7 days of delivery
- Item must be unused, unwashed, and in original condition
- Item must be in original packaging
- Sale items and beauty/skincare products are non-returnable
How to Request a Return
- Contact us via WhatsApp: 0991840143 or Email: taladeeshop@gmail.com
- Provide your order number and reason for return
- Send photos of the item if it is damaged or defective
- Our team will respond within 24–48 hours
Refund Process
- Once return is approved, refund will be processed within 5–7 business days
- Refund will be issued via the original payment method
- Shipping charges are non-refundable
Damaged or Wrong Items
- If you received a damaged or wrong item, contact us within 48 hours of delivery
- We will arrange a free replacement or full refund
Non-Returnable Items
- Beauty & skincare products
- Sale or discounted items
- Items without original packaging
For any questions contact us: 📞 0991840143 📧 taladeeshop@gmail.com